Terms of Service

Last updated: April 2026

Note: Full Terms of Service are being finalized in coordination with the California Department of Transportation Office of Civil Rights. For questions in the meantime, contact info@primereachgov.com or call (916) 324-1700.

1. Acceptance of Terms

By creating an account or using PrimeReach ("the platform"), you agree to these terms and all applicable California state laws and regulations. If you do not agree, do not use the platform.

2. Purpose of the Platform

PrimeReach is a supportive services and connection portal operated by the California Department of Transportation (Your Agency). Its purpose is to:

  • Help small businesses access training, technical assistance, and resource navigation
  • Connect small businesses with prime contractor opportunities
  • Provide information about your agency contracting programs

This platform is not the official source for your agency contract solicitations. Official bid advertisements are published on the Agency Contracting Portal (opens in new window).

3. User Accounts

You are responsible for:

  • Maintaining the confidentiality of your login credentials
  • All activity that occurs under your account
  • Providing accurate and truthful information during registration and in your profile
  • Notifying us immediately of any unauthorized use at info@primereachgov.com

Your Agency reserves the right to suspend or terminate accounts that violate these terms or that contain inaccurate information.

4. Uploaded Content

By uploading documents such as capability statements to this platform, you certify that you have the right to share that content and that it does not contain false, misleading, or prohibited information. Your Agency does not claim ownership of your uploaded content but may use it to facilitate platform services.

5. Limitation of Liability

PrimeReach is provided on an "as is" basis. Your Agency makes no warranties regarding uninterrupted access, data accuracy, or fitness for a particular purpose. Your Agency is not liable for any losses resulting from use of or inability to access the platform.

6. Governing Law

These terms are governed by the laws of the State of California. Disputes shall be resolved in accordance with California state law and applicable federal regulations.

7. Contact

Questions about these terms may be directed to:

Office of Civil Rights Small Business Development Branch
California Department of Transportation
1120 N Street, MS-79
Sacramento, CA 95814

Email: info@primereachgov.com
Phone: (916) 324-1700